BEESPORTS
FAQ
Frequently Asked Questions
We are specialist in basketball coaching. Starting as early as 5 years old till all the way to age 14.
We are looking to go beyond this age, we will consider sessions if there is genuine interest.
As you sign-up your child, parents/guardians always have a number of questions.
We have attempted to give as much as information possible, in case of missing information / mis-leading information, please contact us.
Why BeeSports?
We are specialist in basketball coaching. Starting from 5 years till age 14. We are looking to go beyond this age, we will consider sessions if there is genuine interest.
How does it work?
We operate with simplicity as policy. This site works with mutual communication. The steps are listed in the how it works section.
Are your coaches qualified?
We ensure all the coaches are DBS checked and extremely passionate about what they do too! We aim to have the coaches trained in technical coaching, child behaviour management, child psychology and safeguarding.
How long are the sessions?
Each sessions last about 40 minutes for all groups except for Gamers, it's 50 minutes session. You can see timings information in the Clubs page for each venue.
Do BeeSports stop for school holidays?
Our sessions do not stop for half-term or summer holidays, as we are determined to keep the children entertained throughout the whole year. We will communicate to you if there are any planned or last minute changes through email or SMS.
How do I pay for sessions?
Only way to pay is through the bank transfer, we strongly recommend you to do "Standing Order" for regular monthly payments. Bank details and the payment reference will be provided to you when appropriate.
Do BeeSports offer a free trial session?
Yes, we do. We offer this trial session, as it is vital for parent to see whether BeeSports coaching are for you and your child. We do need to emphasise that a child may need more than one session in order to make most of their time with us and only expect to participate only few activities in the first few sessions. Obviously, we will try our best to encourage your child to participate, and it takes time to get used to.
What happens in a trial session?
We advise the parents to arrive at the venue 5 mins prior to the start of the class. This allows coaching team time to get to know you and your child (younger children will usually be hiding behind your leg!) and gradually introduce them to the sport. The child will then participate in the activities with the rest of the class.
What if my child is unable to attend a pre-booked session?
Your child's subscription effectively ensures that a place is reserved for them every week. Unfortunately because we have venue and coaching costs regardless of attendance, we are unable to refund or "add on" classes where your child does not attend. If we were to allow this to happen, class prices would ultimately increase. If you are going to be away for two or more weeks, you can email us and we can adjust the payment plan in advance up to 3 times per year. Please see our Terms and Conditions for more information.
What does my child need to bring?
We include a BeeSports training vest for your child to wear as part of initial membership set-up fee, however, your child is not obliged to wear it on every visit. As long as your child wears clothing that will keep them at a safe temperature during exercise and allow them freedom to move, they will have no problems participating in BeeSports activities. Due to health and safety regulations however, shoes must be worn at all times.
We encourage all parents to bring a drink for their child and in the summer months, we often have outdoor space available. We therefore encourage parents to bring the necessary sun protection (sunscreen, hat etc). While the British weather is unpredictable, we may have a couple of sunny days!
As you sign-up your child, parents/guardians always have a number of questions.
We have attempted to give as much as information possible, in case of missing information / mis-leading information, please contact us.